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Juneza Niyazi
Juneza Niyazi

170 Followers

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Published in Service Design Case Studies

·Apr 5, 2021

Service Prototyping

The challenge for a Service Designer is to ensure that stakeholders can see the value of the service experience that has been designed. If you are new to Service Design and would like to explore the work scope for a Service Designer at a Startup, MNC or a Design Studio…

Service Design

11 min read

Service Prototyping
Service Prototyping
Service Design

11 min read


Published in Service Design Case Studies

·Mar 17, 2021

Eat. Drink. Think

Service Design for food beverages: What we learnt in the SDD Session organized on 14th March 2021 — Food is a basic need. The food and beverage industry is constantly improving to meet our demands. The food on your plate has a complete cycle which starts from our agricultural lands to our plates and a lot get dumped into our waste and completes the cycle of going back…

Agritech

5 min read

Eat. Drink. Think
Eat. Drink. Think
Agritech

5 min read


Published in UX Collective

·Jan 9, 2021

Empathize with your salesperson

Businesses should relook at sales strategy and indices if they want to design a great customer buying experience because customers are no more relying on sales to know about your product /services. — If you are new to Service Design and would like to explore the work scope for a Service Designer at a Startup, MNC or a Design Studio in India, check out my book Navigating Service Design. As Service Designers, we are often working with businesses to improve the experiences within…

Omnichannel

5 min read

Empathize with your salesperson
Empathize with your salesperson
Omnichannel

5 min read


Published in Service Design Case Studies

·Dec 9, 2020

Omnichannel experience: Execution not so seamless

A really good experience is a well-orchestrated digital and physical touchpoint. But “orchestration” requires people to coordinate and collaborate — which often results in mayhem! — Many organizations today have been trying to achieve consistency in experience across all of their channels. Irrespective of digital or physical, every Brand has been trying to ensure that their customer’s buying journey is seamless across any channel they choose.

Culture

5 min read

Omnichannel experience: Execution not so seamless
Omnichannel experience: Execution not so seamless
Culture

5 min read


Published in Employees First

·Sep 12, 2020

Corporate or Startup — Culture Matters!

The foundation required for an individual to thrive, build their skills, and in turn contribute towards a larger vision is — company culture. What is culture? A culture is a set of values and principles that sets the tone of the organization. These values and principles are not just words that are used…

Human Resources

6 min read

Corporate or Startup — Culture Matters!
Corporate or Startup — Culture Matters!
Human Resources

6 min read


Published in UX Collective

·Aug 9, 2020

Omnichannel customer experience

Why should Businesses care and most importantly why should Service Designers care? — If you are new to Service Design and would like to explore the work scope for a Service Designer at a Startup, MNC or a Design Studio in India, check out my book Navigating Service Design. In today’s world where data and information is…

Service Design

6 min read

Omnichannel customer experience
Omnichannel customer experience
Service Design

6 min read


Published in UX Collective

·Mar 25, 2020

Service Designers, we need to plan ahead

As service designers, it is key to lay out a structure that would help the team to see the whole picture. — If you are new to Service Design and would like to explore the work scope for a Service Designer at a Startup, MNC or a Design Studio in India, check out my book Navigating Service Design. As a service design team lead, I often find myself asking my team —…

Systems Thinking

5 min read

Service Designers, we need to plan ahead
Service Designers, we need to plan ahead
Systems Thinking

5 min read


Mar 15, 2020

Design Strategy_Identify “who” will buy your product

How do you determine “who” is the product or service for? If you are new to Service Design and would like to explore the work scope for a Service Designer at a Startup, MNC or a Design Studio in India, check out my book Navigating Service Design. This is a…

Startup

10 min read

Design Strategy_Identify “who” will buy your product
Design Strategy_Identify “who” will buy your product
Startup

10 min read


Published in Muzli - Design Inspiration

·Dec 8, 2019

Will Susie buy this product?

Strategy to ensure consistent user experience across multiple touch points for a new service or a product. If you are new to Service Design and would like to explore the work scope for a Service Designer at a Startup, MNC or a Design Studio in India, check out my book…

UX

9 min read

Will Susie buy this product?
Will Susie buy this product?
UX

9 min read


Published in Muzli - Design Inspiration

·May 27, 2019

Typography in VR: study and compilation methodology

With every passing day, newer technologies are being researched and used to communicate information to the masses. Designing for screen interfaces are extremely popular in this digital era, yet innovation does not stop with varying sizes of LCD or OLED screens to…

Typography

7 min read

Typography in VR: Study
Typography in VR: Study
Typography

7 min read

Juneza Niyazi

Juneza Niyazi

170 Followers

Service Designer. Enthusiast about AR/VR and Design systems. You can see my other works at http://junezaniyazi.com/

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