Published inNotes from the FieldsWhen Every Interaction Counts: Designing for Trust in Agricultural RetailTrust isn’t built in a day — it’s the sum of every seamless, reliable interaction. Dive into the journey of designing for trust in…Nov 21Nov 21
Published inService Design Case StudiesService PrototypingThe challenge for Service Designers is to ensure that stakeholders can see the value of the service experience that has been designed.Apr 5, 2021Apr 5, 2021
Published inService Design Case StudiesEat. Drink. ThinkService Design for Agri-TechMar 17, 2021Mar 17, 2021
Published inUX CollectiveEmpathize with your salespersonBusinesses should relook at sales strategy and indices if they want to design a great customer buying experience because customers are no…Jan 9, 2021Jan 9, 2021
Published inService Design Case StudiesOmnichannel experience: Execution not so seamlessA really good experience is a well-orchestrated digital and physical touchpoint. But “orchestration” requires people to coordinate and…Dec 9, 2020Dec 9, 2020
Published inEmployees FirstCorporate or Startup — Culture Matters!The foundation required for an individual to thrive, build their skills, and in turn contribute towards a larger vision is — Company…Sep 12, 2020Sep 12, 2020
Published inUX CollectiveOmnichannel customer experienceWhy should Businesses care and most importantly why should Service Designers care?Aug 9, 20201Aug 9, 20201
Published inUX CollectiveService Designers, we need to plan aheadAs Service designers, it is key to layout a structure that would help the team to see the whole picture.Mar 25, 2020Mar 25, 2020
Design Strategy_Identify “who” will buy your productHow do you determine “who” is the product or service for???Mar 15, 2020Mar 15, 2020
Published inMuzli - Design InspirationWill Susie buy this product?Strategy to ensure consistent user experience across multiple touch points for a new service or a product.Dec 8, 20191Dec 8, 20191
